We ship worldwide using FedEx, with tracking details provided once your order has been dispatched. Most model kits are delivered within 10-14 days if in stock, while handcrafted ready-made models may take 12+ weeks depending on production schedules. Due to the bespoke nature of ready-made models, staged payments may apply. Please inspect deliveries on arrival and report any damage immediately.
Standard models, kits and display cases can be returned within 14 days of delivery if unused and in original condition, with return shipping arranged by the customer. Faulty, damaged or incorrect items should be reported within 24 hours of delivery. Please note that bespoke and custom-made models are non-returnable and non-refundable once production has begun.